Specialized system

Lead-to-Job System

From first lead to completed job.

We build the complete workflow that moves a customer through your business from initial inquiry to completed work, payment, review and referral.

Included in Signature Business OS, or installed on its own.

The problem

The handoff between sales and operations is where jobs break.

Deals close in one tool and jobs live in another. Details get retyped, dates get missed and customers chase you for updates.

What the system does

One connected workflow across sales and operations instead of multiple disconnected systems.

One record

The lead becomes the deal becomes the job — same record throughout.

Scheduling

Crews and calendars assigned from the closed deal.

Customer updates

Confirmations, arrival windows and completion messages sent automatically.

After the job

Invoices, reminders, review and referral requests triggered on completion.

The workflow we build

Lead

Every inquiry — form, call, ad or referral — lands in one place automatically.

What's included

Lead capture

CRM

Qualification

Appointment scheduling

Quote pipeline

Automated follow-up

Deal tracking

Job management

Team assignments

Customer communication

Payment reminders

Review requests

Referral requests

Reporting

Business outcomes

  • Nothing retyped between sales and the field
  • Fewer scheduling errors and missed dates
  • Faster payment after completion
  • More reviews and referrals per completed job

Who it's for

  • Contractors and installers
  • Home and commercial service companies
  • Businesses with crews or technicians
  • Teams where sales and operations use different tools

How implementation works

01

Diagnose

We analyze how the business currently handles leads, sales, operations and communication.

02

Design

We map the workflows and determine what should be connected, automated or rebuilt.

03

Build

We build and configure the required systems around the business.

04

Implement

We deploy the system, create team accounts, connect integrations and train the team so the transition is seamless.

Questions

Does this replace our field app?

It can, or it can connect to it. We decide during the diagnostic.

Can technicians use it on mobile?

Yes. Field views are built mobile-first with only what the crew needs.

Does it handle invoicing?

It triggers invoicing and payment reminders, and connects to your accounting system.

How fast is it live?

Typically 3 to 4 weeks for the full lead-to-job workflow.